Fees and Charges

Fees and Charges

Services provided by the GP Practices are subject to fees and charges. To view a list of 2018 'in surgery' fees  please click here or for 'out of hours' please click here

Dr Mat Dorrian says “We believe setting fees at realistic levels will enable the Practice to continue to develop improved patient care and services. The Practice continues to invest in the Surgeries and new technology. During 2012 we strived to improve the patient experience by trialling extended opening, having appointments from 07:30 on Thursday and Friday mornings and a Thursday evening surgery with  appointments to 19:30. We believe we offer a high quality service and seek to improve on the high levels of patient satisfaction demonstrated by a patient survey in 2015 and undertaking a UK based quality award in 2013/2014 to obtain external ratification of our processes and procedures.”

Holiday Vaccination Fees

Please click here

Insurance
Fees for most treatments can be covered by medical insurance and each company has its own procedures and method of claiming. In some cases, and for some types of treatment, payment can be claimed directly by the Practice from the insurance company. In other cases, the patient has to fill in a claim form.

Whilst the Practice can provide leaflets regarding insurance companies and is happy to give advice about procedures, it is of course the patient’s responsibility to ensure that payment is made. The Practice regrets that it is unable to enter into discussions with insurers on the patient’s behalf.

Emergency Department Charges
Treatment in the Emergency department at the hospital is provided by Health & Social Care and patients are therefore charged by them. Please see link to charges.

Payment
We urge patients to pay at the time of their consultations as this minimises administration and helps to keep charges down. Payment may be made by debit or credit card without additional charge.

Various schemes exist for those patients who are unable to meet the costs of medical care and the Practice is happy to advise on this.

Please note that you may be charged for failing to attend an appointment without giving us sufficient prior notice.

If you have a query on your account or are suffering financial hardship that makes it difficult to pay your medical bills at present then please contact the Accounts Department on tel: 722023 or email: accounts@eqrmp.com who will be pleased to assist you.